Effective Date: April 28, 2025
Done Local Inc. ("Done Local", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services, website, and applications (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
We collect information to provide better services to all our users. We collect the following types of information:
a. Information You Provide Directly:
Name, email address, phone number, and mailing address.
Account login information if applicable.
Payment information when you purchase services.
Communications with us, including customer support inquiries.
b. Information Collected Automatically:
Device information (browser type, operating system).
IP address and approximate geolocation.
Usage data (pages visited, time spent, referring URLs).
c. Cookies and Similar Technologies: We use cookies to collect information and improve your experience. You may adjust your browser settings to refuse cookies; however, some features of the Services may not function properly.
We use the information we collect for purposes including:
Providing, maintaining, and improving our Services.
Processing transactions and sending related information.
Responding to your inquiries and providing customer support.
Communicating with you about promotions, updates, and new services.
Analyzing usage and trends to improve user experience.
We do not sell your personal information. We may share your information with:
Service providers who perform services on our behalf (e.g., payment processors, IT support).
Business partners to offer co-branded services or promotions.
Legal authorities if required by law, subpoena, or to protect our rights and safety.
You may:
Update your information by contacting us.
Opt out of receiving promotional communications by following the instructions in the messages or contacting us.
Disable cookies through your browser settings.
We implement reasonable physical, technical, and administrative measures to protect your information. However, no system is 100% secure, and we cannot guarantee the security of your information.
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it.
If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA"), including:
Right to Know: You may request to know what personal information we collect, use, disclose, and sell (we do not sell your information).
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out: You may request to opt-out of the sale of your personal information (note: Done Local does not sell personal information).
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of your rights under the CCPA, please contact us at the information provided below. We will verify your request by asking for information that matches our records.
You may designate an authorized agent to make a CCPA request on your behalf by providing the agent written permission to do so.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page with a new effective date.
If you have any questions about this Privacy Policy or our practices, please contact us at:
Done Local Inc.
701 Brazos St
Austin, TX 78701
